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Religion in the Workplace

June 2009

Symbols of various religions around the worldPracticing Diversity & Inclusion principles in the workplace often asks managers and employees to be flexible in their approach when interacting with people different from themselves. In most cases, people will rise to the challenge of addressing their own prejudices or stereotypes while being open-minded to different values, lifestyles, and cultures.

Distinctions based on religion, on the other hand, can pose more of a challenge, partly because religious beliefs define how a person chooses to live their life. These distinctions may even define what one holds to be the absolute truth. So, when differences arise in the workplace concerning such strong beliefs, people can be much less flexible in their approach.

However, it has never been as critical as in today's global marketplace for all of us to respect religious differences. You see, for many employees, faith can be a source of work ethic, problem solving skills, and guidance during "tough times" in the workplace. Religion can also boost morale. But equally as important is the tremendous shift in religion occurring throughout the United States.

Did you know…*

  • Americans have become an increasingly religious people: Since 1900, the nation's church membership has grown twice as fast as the population.
     
  • Religious discrimination charges in the workplace jumped 43% throughout the 1990's, and have more than doubled since then. In Fiscal Year 2008, the EEOC resolved 2,727 of 3,273 religious discrimination charges and recovered $7.5 million in monetary benefits for charging parties and other aggrieved individuals.
     
  • The percentage of Christians in the U.S. declined from 86.2% in the 1990's to 76%. Hindus, Muslims, and Orthodox Christians have the largest immigrant representation, while members of Christian traditions are predominantly native-born.
     
  • More than one-quarter – 28% – of Americans have left the religious affiliation of their childhood. Buddhists, Jehovah's Witnesses and followers of other faiths (including Unitarian, New Age, and Native American religions) gained the greatest percentages from those who changed childhood affiliation; Hinduism, Catholicism and Judaism gained the fewest adherents from this group.

    And,
     
  • The percentage of Americans claiming no religion jumped from 8.2% in 1990 to 15%. 69.5% of Americans say there is “definitely a personal god.” About 12.1% professed belief in a “higher power” but not a personal god. Only 2.3% of respondents denied the existence of God, while about 10% professed uncertainty or said there was no way to know if God exists.

* According to a survey conducted in 2007 by The Pew Forum on Religious & Public Life, a 2008 study titled The American Religious Identification Survey conducted by the Program on Public Values at Trinity College, and current statistics provided by the EEOC.

Religious understanding helps attract and retain talented employees while enabling companies to reach out to a larger customer base. But with religious distinctions in the U.S. shifting as illustrated in the above facts, along with the increasing presence of Muslims, Hindus, Buddhists and other groups, many organizations can find it difficult to promote a fair and inclusive environment for religions outside the traditional Christian “majority.” However, despite our busy everyday workloads, as managers and supervisors, we can all leverage religious distinctions to better serve our employees and today's diverse marketplace by following ten easy tips:

  Tip #1: A respectful approach can go a long way toward leveraging religious distinctions in the workplace. As a sign of respect, and to help understand the viewpoints and values other religions might have, try to become familiar with the fundamentals of today's major religions.

 
  Tip #2: Be aware of your own values, beliefs and any prejudices that may shape the way you act and react to new situations and experiences.

 
  Tip #3: Be sure to create and emphasize a written policy on religious expression in the workplace. This simple action can help reduce the perception of bias. Religion is usually cited in workplace anti-discrimination policies, but only 4% of companies have specific policies on religion.

 
  Tip #4: Provide flexibility to company policy or procedures, if feasible. Accommodating for religious holidays may involve as little as posting a bulletin board notice asking for an employee to volunteer to switch shifts. Flexible arrival and departure times, flexible work breaks, granting optional or floating "personal days," exchanging lunchtime for early departure time and creating staggered work schedules may also be effective solutions. Progressive companies have also found success in providing additional considerations such as modifying cafeteria food to meet religious dietary restrictions and by providing spaces for prayer or meditation.

 
  Tip #5: Make reasonable efforts to accommodate employees' religious expression but be clear that your primary concern is achieving business objectives. Safety should always take precedence. For example, if religious items or apparel pose a serious risk of getting tangled in heavy machinery, they should be banned. If they do not pose a risk of injury or cause other legitimate business risks, you should lean toward accommodation whenever possible.

 
  Tip #6: Illustrate to employees that they may express their religious views - provided that doing so does not impose on the religious beliefs of others.

 
  Tip #7: Issues involving religious discrimination can't be eliminated, but fair treatment and expressions of concern by employers can go a long way toward improving employee relations and minimizing the risk of claims of unfair treatment.

 
  Tip #8: Promote and post all local, federal and organizational laws - primarily Title VII of the Civil Rights Act of 1964. Title VII prohibits private employers from discriminating on several bases, including race, color, religion, gender, or national origin. Various state laws also prevent discrimination. The courts have recognized various forms of prohibited discrimination, including disparate treatment, disparate impact, and a hostile environment.

 
  Tip #9: Consider religion-based employee networking groups, also called religious affinity groups. Companies such as American Express, Fannie Mae, and IBM have been quite successful in creating discussion panels and events.

 
  Tip #10: Utilize employee religious knowledge to avoid making mistakes and to better improve the overall understanding of these religions and how they might impact your organization. An easy way to accomplish this if you don't have a religion-based employee network group is to hold pre-scripted and pre-approved discussions during scheduled team meetings.  

Overall, we need to recognize that a “faith-friendly” environment will never have a “one-size fits all” approach. Because of this, you will need to evaluate your own corporate culture to determine the best approach to leveraging religion in the workplace.


This topic and more can be found within our Diversity and Inclusion e-learning product.

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KnowledgeStart is an employee development company which, for the past seven years, has specialized in online training for its U.S. and global clients.

We are a leading provider of award-winning e-learning programs and platforms that maximize learning, increase collaboration and retention, and improve competitive edge.  Over the years, we have excelled in enhancing organizational and individual productivity in topics such as Diversity and Inclusion, Generational Differences, Harassment Prevention, Business Ethics, and Substance Abuse Prevention.

KnowledgeStart understands that every decision made by your employees eventually crosses someone's path somehow and can often have a "ripple effect" across your entire organization. Even the smallest of decisions can have a BIG impact on your company and the people around you. Your workplace is an incredibly inter-connected environment.

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Diversity and Inclusion is an easy to use, high-impact Diversity Awareness Training Platform that combines the strengths and skill sets of Workplace Training, Cultural Diversity Training, Gender Equity Training, Sexual Harassment Prevention, Talent Selection Training, Inclusion, Conflict Resolution Training, and Performance Management Training under one unified Diversity Awareness e-learning platform. Our acclaimed e-learning course is SCORM compliant and can be delivered to your organization through a Learning Management System (LMS) or as a stand-alone solution with CD-ROM.